Reviews
(25 reviews)
A dealership's rating is based on all of their reviews, with more weight given to recent reviews.
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5.0
A great experience
November 23, 2020
By Steve from Hailey, ID
Joe and everyone at Silver Creek Ford are exceptional. Very professional and friendly. A great experience and would recommend Silver Creek Ford to anyone. Why leave the valley to buy a car when you can have it all right here in the Wood River Valley. Thank you.
5.0
A great experience
November 23, 2020
By Steve from Hailey, ID
Joe and everyone at Silver Creek Ford are exceptional. Very professional and friendly. A great experience and would recommend Silver Creek Ford to anyone. Why leave the valley to buy a car when you can have it all right here in the Wood River Valley. Thank you.
Rating breakdown (out of 5):
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
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5.0
Extremely helpful throught the process
October 20, 2015
By NPM917 from Forest Hills, NY
Very helpful when we were caught in a bind when another car fell through. Drove away with a car we wanted within an hour.
5.0
Extremely helpful throught the process
October 20, 2015
By NPM917 from Forest Hills, NY
Very helpful when we were caught in a bind when another car fell through. Drove away with a car we wanted within an hour.
Rating breakdown (out of 5):
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
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Dealer response
We are happy you enjoyed working with our staff. It's great to hear that we could be of such help!
5.0
5 Stars
October 18, 2015
By Linda McMahon from Bellevue, Id 83313
I have been very impressed with the whole Silver Creek Ford experience. Sales/Service/People all great.Linda McMahon
5.0
5 Stars
October 18, 2015
By Linda McMahon from Bellevue, Id 83313
I have been very impressed with the whole Silver Creek Ford experience. Sales/Service/People all great.Linda McMahon
Rating breakdown (out of 5):
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
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5.0
Jed Gray
October 17, 2015
By James Gray from Sun Valley, Idaho
Always great service and helpful people. The waiting area is clean, good coffee and a quick turn around.
5.0
Jed Gray
October 17, 2015
By James Gray from Sun Valley, Idaho
Always great service and helpful people. The waiting area is clean, good coffee and a quick turn around.
Rating breakdown (out of 5):
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
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Dealer response
James, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
5.0
Silver Creek Ford Rocks
October 16, 2015
By Robert Rubel from Hailey, Id 83333
I jsut recently had some warranty work done on my 2014 F150. Silver Creek ordered the part for my vehicle and installed it in a very short time. I have always received good customer service whether I am buying a vehicle from them or using their service department. They have a very good team of employees. Thank you
5.0
Silver Creek Ford Rocks
October 16, 2015
By Robert Rubel from Hailey, Id 83333
I jsut recently had some warranty work done on my 2014 F150. Silver Creek ordered the part for my vehicle and installed it in a very short time. I have always received good customer service whether I am buying a vehicle from them or using their service department. They have a very good team of employees. Thank you
Rating breakdown (out of 5):
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
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5.0
Great service
September 24, 2015
By William Vanderbilt Jr from Ketchum, ID
Great as always! But I'm not happy about having to enter 50 characters
5.0
Great service
September 24, 2015
By William Vanderbilt Jr from Ketchum, ID
Great as always! But I'm not happy about having to enter 50 characters
Rating breakdown (out of 5):
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
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5.0
Awesome
September 24, 2015
By Kimberly Farnworth from Hailey, ID
They helped me order the exact Explorer I wanted, and were helpful and nice.
5.0
Awesome
September 24, 2015
By Kimberly Farnworth from Hailey, ID
They helped me order the exact Explorer I wanted, and were helpful and nice.
Rating breakdown (out of 5):
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
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5.0
Great Vehicle....Great Customer Service!
September 9, 2015
By Larae Archibald from Healdsburg, CA
I purchased a 2015 Ford Explorer XLT. The vehicle had been detailed prior to pick up and it looked amazing. Everyone that I dealt with at the dealership was friendly and helpful. I will definitely recommend Silver Creek Ford to all my friends. I drove the vehicle home to California and experienced a smooth ride and was quite surprised on the great gas mileage I got from an SUV. Very happy with my purchase....I can't wait to get back to Idaho with it!
5.0
Great Vehicle....Great Customer Service!
September 9, 2015
By Larae Archibald from Healdsburg, CA
I purchased a 2015 Ford Explorer XLT. The vehicle had been detailed prior to pick up and it looked amazing. Everyone that I dealt with at the dealership was friendly and helpful. I will definitely recommend Silver Creek Ford to all my friends. I drove the vehicle home to California and experienced a smooth ride and was quite surprised on the great gas mileage I got from an SUV. Very happy with my purchase....I can't wait to get back to Idaho with it!
Rating breakdown (out of 5):
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
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5.0
Wonderful experience.
September 4, 2015
By Barbara from Sun Valley, ID
I traded in my old Escape for a new one. Kurt gave me a great price for my car and Clyde was terrific to work with-very patient as I made up my mind whether to change cars or not. He then took lots of time explaining the info system on the new car and followed up to make sure I was happy with it. The service department has always been good to work with when I had warranty work done on my old car.
5.0
Wonderful experience.
September 4, 2015
By Barbara from Sun Valley, ID
I traded in my old Escape for a new one. Kurt gave me a great price for my car and Clyde was terrific to work with-very patient as I made up my mind whether to change cars or not. He then took lots of time explaining the info system on the new car and followed up to make sure I was happy with it. The service department has always been good to work with when I had warranty work done on my old car.
Rating breakdown (out of 5):
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
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4.0
Service on my new F150
August 1, 2015
By Valued Customer Taft Design Works Inc. from Hailey, Idaho
They took care of my service work just fine on my new 2015 F150.
4.0
Service on my new F150
August 1, 2015
By Valued Customer Taft Design Works Inc. from Hailey, Idaho
They took care of my service work just fine on my new 2015 F150.
Rating breakdown (out of 5):
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
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